I have a day off work today but I spent entire day in a desperate attempt to active the "smart" vdsl modem. And wifi hub supposedly, even though vdsl function doesn't work so who knows if wifi does. I even went to my IP local shop to share with them my awesome experience with them. Of course, the local shop is still open, virus or no virus, just need your face mask. I can hope Corona-chan didn't jump me on my way there. Met quite a rude clerk which probably realized I am not rich enough so I didn't get any meaningful advice.
The only reason I have the Internet right now to bitch about a whole experience is that I still have "stupid" VDSL modem...
Because "smart" one needs to be activated. To activate it, you need an application in a smartphone you can't download because you don't have the Internet yet because hub doesn't work. Called helpdesk, idiots can't comprehend the fact someone doesn't have a smartphone, or Internet via mobile phone, despite you explicitly ask them for the internet via landline.
I borrowed a smartphone without an Internet connection (SIM card in it doesn't support data) and tied to cheese it by simply using wifi to download the application. I spent two hours updating the junk.
So. no "smart" wifi bullshit for me.
Then I got a call from the Internet provider again. This time I get more helpful helpdesk operator which indirectly explained to me that ""smart" thingy doesn't even make your Internet faster because 20mbps I can reach with normal "stupid" vdsl modem. That's landline limit. It's not 50mbps. 50 mpbs I wanted a whole time is wireless, you get an antena and everything! Which I didn't get, despite this 50 mbps is what I wanted to order in the first place when I got "smart" thingy. Still suggested I try the new box, perhaps it will make my Internet faster after all. Somehow, perhaps it's magic.
I realized that it still won't connect to "smart" box (you can see it when you turn on phone wifi, it just does nothing), but can get app elsewhere, not via distribution via box. A lot of switching between old and new modem. App actually is on Google Play after all - and still can't download the application as I don't have the required model and version of Android OS on borrowed Smartphone. I tried to download the newer system, but it seems an old phone can't take it.
I was so angry I wanted to take a supposedly "smart" box and go physically assault the office clerk with it by caving in her face by repeatedly hitting it with "smart box" ... it's not like the rude one was that pretty, so not much waste ... luckily for me, it was past office hours so I didn't go attacking stupid clerk. I actually spent an hour looking for a way to find a way how angry I am. No reviews are possible on their webpages. Clever. So I wrote this post, which just as the "smart hub for your smart household" it also does nothing. But at least, it makes me less angry as I waste time writing it.
Do I even need a smartphone if nothing that should be connected to it doesn't work anyway?