First day of school here, just picked up my nephews and now I'm waiting outside the mini market as they and my sister went to buy stuff.
It sucks that vets are not open today as I found a kitten with mange (that's the crusty stuff on their skin, right?) and a bad case of piles, what with half an inch of inflammed stuff hanging out its ass.
When they told me they hadn't tried to deliver it on Monday, the reason given was "Local delivery restriction, delivery not attempted. Recommended action: No action required. Delivery rescheduled for next business day."
I'm hoping that there's not just some random error in their systems that they forgot to clear or something, but if I refresh the tracking page tomorrow morning and it doesn't say that the thing is on a truck bound for my house, I'm finding out how to contact them directly so I can go "WTF guys?"
I've used FedEx to ship stuff before, and they're normally better about things than this. Maybe they hired some extra workers for the holiday season and forgot to train them as well as they should have, I dunno.
So I called FedEx and muddled through the automated phone system until I got to a live human, who I told the situation (package delivery date got pushed back twice and it didn't get on the truck this morning). He said (paraphrased), "Huh, that's weird... let me investigate real quick." A few minutes later, he said he'd sent a message to the FedEx station about it and I should be getting a call back by 5:30 today at the latest. This was around... 10ish, maybe?
A little after 11, I got call from a guy asking for a few more details... who then said he would send a message to the station about it (like the last guy did), but also offered two possible explanations: one, that there was a label issue; two, that that station was just really backed up. He said he'd call me back once he knew more.
Local time is 12:11 and I'm about to have lunch. 5 hours and 19 minutes until the latest I should know what's going on.